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Market IQ International
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Market IQ International Market IQ International
"Market IQ creates a balance in an outsourcing relationship. There is no true profitability for any business partnership in the short term, only in a long term relationship."

Kathleen L. Staley,
President, Market IQ International.
Market IQ International

Market IQ International
Market IQ International
Market IQ International
Market IQ International


Market IQ International

Benefits

International outsourcing has quickly become the future for many corporations. Market IQ recognizes that outsourcing can be very challenging and cumbersome due geographical distances, various cultural differences, time zones, logistics and communication. MIQ International has developed a one of a kind solution for these global business challenges.

Cost Effectiveness
Outsourcing allows your company to dramatically scale its efforts with minimal increase of internal overhead. In addition, technology and personnel can be a huge burden. Effective outsourcing will allow you to concentrate on running your business, while Market IQ and its associated call centers manage your customer contact operations, while balancing cost savings and quality.

Market IQ Project Management
Market IQ is a collaborative group of experienced call center professionals, specializing in outsourcing. We facilitate communication, performance, reporting and direct management at the call center site and provide hands-on representation on behalf of our corporate clients.

Market IQ provides expertise with all phases on your company’s outsourcing initiative:
  • Documents the process Conducts review of internal and external processes
  • Gathers pertinent data
  • Evaluates key areas of leverage
  • Defines and understands work-flow
  • Implements and executes metric and capabilities assessments onshore, near shore or offshore
  • Performs the analysis
  • Works with your team during implementation and testing and after going live
  • Measures, monitors and optimizes requirements to achieve your business success



Market IQ International Market IQ International