Telecommunications and Long Distance Sales

MIQ has several years of outsourcing experience and specializes in b to b telemarketing and b 2 b sales within the telecommunication industry.

For the past three years, Market IQ has done business telecom sales projects with call centers in India and the US. Market IQ has worked with both the UK and the US with resellers and CLEC's and direct Tier one providers. Our experience in this niche market is extensive. In telecom you only make money in business with long-term relationships.

Market IQ has done both long distance only, customer service, and line turnover in the B to B market. In these "B to B reseller" programs, we have call centers that have done 1000 lines per week.

In the Business to Business in the USA line turnover model -inside sales, we have done 40 to 50 lines a day for the last 18 months.

In customer service, we managed a LEC billed telecom add- on for 5 years. We created all the reports and developed all the scripting, took both complaint and cancellation -save calls.

We understand how to set up a telecom program with systems in call centers that will limit chargeback and QA issues. We understand how to develop reports, write scripts that sell and save- sales and keep clients. With this experience we think we are worth a conversation. Calls us, we will be glad to talk with you about your companies program.